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Standards [CURRENT]

ISO 11367
Service excellence - Principles and model for public service organizations

Title (German)

Service Excellence - Grundsätze und Modell für Organisationen des öffentlichen Dienstes

Responsible national committee

NA 159-01-22 AA - Services Excellence  

Responsible international committee

ISO/TC 312/WG 4 - Public Services  

Edition 2025-02
Original language English
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Table of contents

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