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DIN ISO 10002
Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018)
Edition
2019-07
DIN ISO 10003
Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (ISO 10003:2018)
Edition
2019-07
DIN EN 14012
Postal services - Quality of service - Complaints handling principles; German version EN 14012:2019
Edition
2020-06
DIN ISO 38200
Chain of custody of wood and wood-based products (ISO 38200:2018)
Edition
2019-06
DIN ISO 10001
Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (ISO 10001:2018)
Edition
2019-07
DIN EN ISO 34101-4
Sustainable and traceable cocoa - Part 4: Requirements for certification schemes (ISO 34101-4:2019); German version EN ISO 34101-4:2019
Edition
2019-09
DIN EN ISO 20387
Biotechnology - Biobanking - General requirements for biobanking (ISO 20387:2018); German version EN ISO 20387:2020
Edition
2020-11
DIN ISO 10004
Quality management - Customer satisfaction - Guidelines for monitoring and measuring (ISO 10004:2018)
Edition
2019-07
DIN EN ISO/IEC 17020
Conformity assessment - Requirements for the operation of various types of bodies performing inspection (ISO/IEC 17020:2012); German and English version EN ISO/IEC 17020:2012
Edition
2012-07
DIN ISO 20228
Interpreting services - Legal interpreting - Requirements (ISO 20228:2019)
Edition
2020-12
