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Standards [CURRENT]

ISO/IEC 20000-1 AMD 1

Information technology - Service management - Part 1: Service management system requirements - Amendment 1: Climate action changes
Edition 2024-02

Standards [CURRENT]

ISO/IEC 20000-2

Information technology - Service management - Part 2: Guidance on the application of service management systems
Edition 2019-08

Standards [CURRENT]

ISO/IEC 20000-2 AMD 1

Information technology - Service management - Part 2: Guidance on the application of service management systems; Amendment 1
Edition 2020-08

Standards [CURRENT]

ISO/IEC 20000-3

Information technology - Service management - Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
Edition 2019-08

Pre-standard

ISO/IEC TS 20000-5

Information technology - Service management - Part 5: Implementation guidance for ISO/IEC 20000-1
Edition 2022-01

Standards [CURRENT]

ISO/IEC 20000-6

Information technology - Service management - Part 6: Requirements for bodies providing audit and certification of service management systems
Edition 2017-06

Standards [CURRENT]

ISO/IEC 20000-10

Information technology - Service management - Part 10: Concepts and vocabulary
Edition 2018-09

Pre-standard

ISO/IEC TS 20000-11

Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL®
Edition 2021-08

Pre-standard

ISO/IEC TS 20000-14

Information technology - Service management - Part 14: Guidance on the application of Service Integration and Management to ISO/IEC 20000-1
Edition 2023-11

Pre-standard

ISO/IEC TS 20000-15

Information technology - Service management - Part 15: Guidance on the application of Agile and DevOps principles in a service management system
Edition 2024-05

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