Norm
[AKTUELL]
CSA ISO/IEC TS 20000-11
CSA ISO/IEC TS 20000-11
Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL® (Adopted ISO/IEC 20000-11:2021, first edition, 2021-08)
Titel (englisch)
Information technology - Service management - Part 11: Guidance on the relationship between ISO/IEC 20000-1 and service management frameworks: ITIL® (Adopted ISO/IEC 20000-11:2021, first edition, 2021-08)